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FAQ

Find the Answers Here

Which payment methods do you accept?

We accept cash, credit/debit cards via secure Stipe payment app. for initial starts and On-Demand services.  Checks may be accepted. 

Can I kill the bugs myself?

In short, you can. You can spray a pesticide on the insects you can see and it will likely kill the insects you can see.  However, more than likely this will only be a short term fix.  For example, as with some ants, many of them never leave the nest and if threatened they can produce more ants or a second colony to ensure their survival.  You may end up with twice the problem if you use the wrong product or apply the right product incorrectly.  The Ant Sir Pest Solutions is licensed, insured, and trained to understand the species of insect and how best to manage the population in and around your home.  Trust the Ant Sir Pest Solutions to stay up to date with the latest in pest control technology and its application. 

Can I set traps to catch rats and mice myself?

You bet. Setting traps is a great way to catch rodents.  Every hardware store sells traps.  Consider the following -  Do you know where to place traps for them to be effective?  What kind of bait will you use and how much? Can you safely operate a dangerous trap with out hurting yourself or others?  Do you really want to deal with a dead or mostly dead rodent?  Can you figure out exactly how the rodents are getting in and what you will do to keep them out?  Do you want to deal with any of it?  The Ant Sir Pest Solutions is licensed, insured, and trained to find out  why rodents are getting in, where to set the traps safely and effectively, and most importantly, dispose of them when they are dead or mostly dead.  Trust the Ant Sir Pest Solutions to  keep the rodents out side and help manage their population around your home. 

Do you charge by the hour?

We do not charge by the hour.  After a free inspection and free quote each job has a start cost to cover equipment, products, transportation, and the time it takes to complete a thorough effective service.  Our stated prices will typically accurately reflect the costs.  Sometimes dealing with Rodents, Carpenter Ants, and some other insects requires a bit more material and time based on the scope of the work needed to successfully eliminate the pests and  keep them out.  We will always provide an accurate quote for what is going on and what needs to be done to correct the problem.  Customers have the opportunity to retain the services of the Ant Sir Pest Solutions on a "no contract" basis for Quarterly and Bi-monthly programs,  or turn an On-Demand Service into a trusted partnership.  The goal is to be there when you need us.  Insects, rodents, and other organisms that can become pests are usually an important part of nature.  Unfortunately, not all of them are supposed to be here.  The Ant Sir Pest Solutions will work hard to reduce and control the spiders, rodents and insects and prevent them from becoming pests on your property.  Careful planning and application will keep you, your family, pets, and property safe from pests.  On-Demand customers receive one free follow ups and a month long Quality Guarantee.  Bi-Monthly and Quarterly customers receive free touch ups if needed  when activity occurs or persists in between services.  Services will continue on a "no contract" basis for as long agreed upon by either the customer or The Ant Sir Pest Solutions and no addition re-start cost will be charged as long as the customer continues with their planned program.   All prices may be subject to change. 

What is your cancelation policy?

Please let us know two days ahead if you must cancel. Time is precious and can be very expensive.  The Ant Sir Pest Solutions does not have service contracts, is flexible and can help reschedule.  Cancelations made less than 24 hours are subject to $25 surcharge on the next visit.  To SCHEDULE, RESCHEDULE, or CANCEL an appointment PLEASE call: 360-888-9924 or Email: gettheantsir@gmail.com

Privacy Statement 

INFORMATION COLLECTED

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

HOW YOUR INFORMATION IS COLLECTED

When you fill out a form on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

WHY WE COLLECT YOUR INFORMATION We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.

 

HOW YOUR INFORMATION IS STORED, USED AND SHARED Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

HOW WE MAY COMMUNICATE WITH YOU We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

HOW CAN YOU WITHDRAW YOUR CONSENT?

If you don’t want us to process your data anymore, please contact us at rj@theantsirpest.com

 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Last updated on: 6/16/22 OUR CONTACT INFORMATION If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at rj@theantsirpest.com

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